Susan J. (Sue) Chiles, M.A., is the Managing Director for the World Council of Optometry (WCO) headquartered in St. Louis, Missouri. Previously, she served as the Marketing Communications Manager in the Affiliate Relations & Membership Group for the American Optometric Association (AOA) for 6 years.
Sue has worked in corporate marketing, sales communications and brand management for over 25 years, earning her M.A. in Media Communications from Webster University, and a Certificate in Web Design for Non-Programmers from Washington University in St. Louis, Missouri, USA.
Sue’s undergraduate degrees include a B.A. in Professional Studies from Missouri Baptist University, and an A.A.S. in Business Management from Jefferson College. In 2015, she completed the Membership Management Certificate Program at ASAE University focusing on membership, leadership and management for associations.
Sue currently serves as immediate past president and board member of the St. Louis Society of Association Executives (SLSAE), formerly known as the St. Louis Institute for Association Leadership (STIAL). She also served as the Chair of its marketing/communications committee. Her past volunteer work includes closed-captioning/transcribing for a well-known local church and working in the Mercy hospital public relations department.